Privacy Policy

1. Information we collect

When you use our enquiry forms, request a callback, book a consultation, or register as a partner, we collect the details you provide — typically your name, phone number, email address, city, and information about your business and its requirements.

We also collect standard technical data through analytics tools (Google Analytics and Microsoft Clarity), such as pages visited, device type, and approximate location derived from your IP address. This data is aggregated and does not personally identify you.

2. How we use your information

We use your information solely to respond to your enquiries, schedule and conduct consultations, send booking confirmations and reminders, prepare proposals, and improve our website and services.

We do not use your business information for any purpose other than the engagement you approached us for.

3. Sharing of information

We do not sell, rent or trade your personal information to anyone. Information is shared only with the service providers needed to deliver our service to you — for example, email delivery and calendar/video-conferencing tools used to send confirmations and meeting links — and only to the extent required.

We may disclose information if required by law, regulation, or a valid legal process.

4. Data storage and security

Your information is stored on secured systems with access restricted to authorised team members. We retain enquiry and booking records only for as long as needed to serve you and meet our legal and accounting obligations.

While we take reasonable technical and organisational measures, no method of transmission over the internet is completely secure; we encourage you not to share passwords, OTPs or banking credentials through website forms.

5. Cookies

When you first visit our website we ask for your consent before loading analytics cookies (Google Analytics and Microsoft Clarity). You can accept or decline — the website works fully either way — and you can change your choice anytime from the Cookie Settings link in the footer.

You can also control or delete cookies through your browser settings.

6. Your rights

You may ask us at any time to access, correct, or delete the personal information we hold about you, or to stop contacting you. Write to us at sales@rsplconsulting.com and we will act on your request within a reasonable period.

7. Data grievance officer (DPDP Act, 2023)

In line with the Digital Personal Data Protection Act, 2023, you may raise any concern about how your personal data is handled with our Grievance Officer at sales@rsplconsulting.com or +91 97701 53184. We will acknowledge and address your concern within the period prescribed by law.

8. Changes to this policy

We may update this Privacy Policy from time to time. The current version is always available on this page. Continued use of the website after an update constitutes acceptance of the revised policy.